WHAT OUR CUSTOMERS ARE SAYING
At Beatriz Store, customer satisfaction is at the heart of everything we do. We are honored to receive positive feedback from the many individuals and families who rely on us for their daily essentials. Here's what some of our valued customers have to say about their experience:
“I love shopping at Beatriz Store. Their products are complete, affordable, and delivery is fast! It’s my go-to store for groceries and toiletries—I don’t even need to leave the house.”
– Rina M., Las Piñas
“Customer service is friendly and very helpful. They even assisted me via WhatsApp when I had a question about my order. This is the only online store I trust for everyday essentials.”
– Mark D., Manila
“Products are always securely packed and exactly as described. Everything arrives in good condition and on time. Highly recommended for anyone who values quality and convenience.”
– Liza S., Makati
“I’ve been ordering from Beatriz Store for months now. Their product selection is great, prices are reasonable, and they never fail to deliver. They really make life easier!”
– Alfred V., Taguig
“Shopping with Beatriz Store gives me peace of mind. I don’t have to worry about expired items or broken packaging. They treat every order with care.”
– Jenny R., Parañaque
Frequently Asked Questions (FAQ)
We understand that customers may have questions before placing an order. Here are some of the most common inquiries we receive, along with detailed answers to help guide you:
Q: Does Beatriz Store deliver outside of NCR (Metro Manila)?
A: At present, our main delivery coverage is within the National Capital Region (NCR) to ensure fast and reliable service. However, we do accept special requests for shipping to areas outside NCR, depending on the item and delivery method. Please reach out to our support team for more information about out-of-area shipping options.
Q: Do you accept Cash on Delivery (COD)?
A: Currently, we do not offer Cash on Delivery (COD). We prioritize safety and convenience for both customers and our delivery team, so we offer secure and trusted digital payment methods such as:
GCash
Bank Transfers (BPI, BDO, etc.)
Mobile Wallets (upon request)
We're working to expand our payment options in the future based on customer feedback.
Q: Are all your products authentic and safe to use?
A: Yes, absolutely! We only stock 100% original and authentic products from reputable suppliers and trusted local distributors. We take quality control seriously and regularly inspect our inventory to ensure that all items meet high standards of safety, hygiene, and effectiveness.
Q: Can I place my order through WhatsApp or SMS?
A: Yes, we’re happy to assist you through WhatsApp or SMS! If you prefer a more personal shopping experience, you can message us at +63 917 946 3827. Our team will help you:
Check product availability
Place an order manually
Get updates on delivery
Ask questions or raise concerns
Q: What if I receive the wrong item or a damaged product?
A: Your satisfaction is our priority. If you receive an incorrect or damaged item, please contact us within 24 hours of receiving your order. We will arrange for a replacement or refund based on the issue. Kindly provide a photo and a brief description of the problem so we can resolve it promptly.
Q: How do I know my order is confirmed?
A: After completing your checkout, you will receive a confirmation email or SMS with your order details. If you ordered via WhatsApp, our staff will confirm your order manually and provide estimated delivery time. You can always contact us to check the status of your order.
💬 Still Have Questions?
If you didn’t find the answer you're looking for, feel free to get in touch with us anytime:
📞 Phone / WhatsApp: +63 917 946 3827
📧 Email: beatriz@beatrizstore.online
🕘 Available daily from 9:00 AM – 6:00 PM
We’re here to make your shopping experience smooth, simple, and stress-free.